My Virgin Experience with Astro PVR

"Harlo, boleh saya cakap dengan En. Tan?"

"Ya. Saya Encik Tan."
"Saya dari Astro. Tahniah, Encik Tan. Encik telah dapat pakej Astro PVR selama 1 tahun. Saya akan memasang di rumah encik dalam 10 hari ini."
"OK. Terima kasih ya."

Thanks to Nuffnang and Astro, I was one of the winners for the "I Want to Record ... with Astro B.yond PVR Contest"

I was entitle:

• Free Astro B.yond PVR Box Accessories (B.yond outdoor dish, HDMI cable, smart card, remote control)
  
• Free Standard Installation (surface wiring)
• Free Lifetime Warranty (Lifetime maintenance including all repairs to the box and its accessories)
• Free Recording Service for 12 months (from time of Astro B.yond PVR activation)

As a bonus, I get:

• Free one year subscription to High Defination services.

3 days after the conversation, a technician from Astro came as a Santa Claus. It was fast. That day was even a SATURDAY. They really sacrifice their weekend just to provide a better service for customer. Bravo to Astro~!!!

He started with the most challenging part...*deng deng deng*

Change the B.yond outdoor dish.

Salute them as they have to risk their life just to make us comfortable. It might be just double-storey for my house. Just imagine an apartment or condominium. Thanks ya~!!!

This is the magic box that have everything that can make a normal view to HD attach with recording capability.

This is the brand new Astro B.yond box PVR.

Ah, complicated "backside"...

New remote control. Yeah~!!! The old one already almost spoiled. Shhh....=)
Oh...Have to go through the menu to know more about the functions. *hate this part*

After the exciting climbing, the technician continued with the cabling. It's not easy to do so as he needed to measure the length from outside to inside. He did has the patience.

Ah! Practice really makes perfect. Not more than 15 minutes, he's done. If I were the one doing it, I think 2 days will be insufficient.

After the hardware part, it's time to deal with the software. In other words, it's the installation.

This is the part every of my family members started counting down...

3...2...1...

Yeah...Did you see it?

It's totally complete and I can enjoy my ASTRO B.yond PVR already.

A big round of applause to Astro and the technician. There're a few reasons that deserve the claps.

• They act fast. I mean real fast. While we were expecting them to come in 10 working days. They came 3 days later.
  
• They are the men of their words. They don't tell sweet lies. When they say it's FREE, It's FREE.
  
• Their services are good and nice. They will curve a smile on their face no matter how tough is the job.
  
• They make us the priority. Weekdays we will not be at home during day time. They would purposely come on Saturday.

In short, we were just happy with it.

Follow my blog if you want to know more about Astro PVR...